FAQ's

How do I get my cards?

Firstly you attain your price and then simply choose the product you would like with your exact specification, upload your design and data where necessary, then buy online through our secure PayPal gateway and await delivery.


I’d like to order more than 5,000 cards?

Speak to our parent company and they will be able to help you out: http://www.logocardgroup.com/


What are your delivery times?

You have two options, our standard delivery is 5 business days or we offer an express service of of 3 business days just select the option that suits you.


Can I view my cards before ordering?

You can download and print a PDF proof and also view online.


Are your cards the same quality as credit cards?

Yes, all the cards we make are made to the same high standards as bank cards.


Are these printed by you?

Yes we do, they are produced at our state of the art facility in the UK.


Do you offer different sizes and thickness of cards?

All our cards are standard credit card size (85.6mm x 54mm) and 760 microns in thickness.


Do you offer additional design features effect such as metallic, glitter or spot UV?

If you require something more tailored than what is on the Hub, then please visit our parent company http://www.logocardgroup.com/


What if I have an issue creating my order?

Use our online chat, send us an email or just give us a call and we will help guide you through the process.


Can I have personalised names and numbers printed onto my cards?

Yes you can, Select any variable data cards and simply upload a CSV file during the design process and follow the instructions to link your data to your card.


I am unable to see the answer to my question?

Not a problem, send us an email, give us a call or use our online chat and I’m sure we can answer your query.