FAQs

How do I order?

To obtain your price simply choose the product you want with your exact specification then upload your design and data where necessary, then buy online through our secure SagePay gateway and await delivery.


What if I want to order more than 5,000 cards?

If you require more than 5,000 cards then visit our parent company www.plasticcardservices.co.uk


How long for delivery?

You tell us! With a choice of 5 business days or a premium express service of 3 business days just select the option that suits you.


How do I know what my cards will look like?

Before you add your cards to the basket you can download and print a PDF proof and also view online to ensure you are happy.


Are they credit card quality?

Yes, all the plastic cards we produce at our UK manufacturing facility are made to the same rigorous standards as the cards banks issue.


Do you print these yourselves?

Yes we do, we have been manufacturing and printing plastic cards for 25 years from our production facility in Cheshire. If you would like to come and see for yourself just get in touch.


Can I have different sizes and thickness?

Sorry no, these are all standard credit card size, or with a fob.


What if I need a more bespoke finish or effect such as spot UV, glitter or metallic colours etc?

If you need something more bespoke than what is offered on the Hub, then please visit our parent company www.plasticcardservices.co.uk


What if I have problems placing my order?

Please use our online chat, send us an email or just give us a call and we will talk you through it.


Can I have my cards numbered/name?

Yes you can, just upload a CSV data file during the design process and follow the instructions to link to your card.


I can’t find the answer to my question?

Drop us an email, give us a call or use our online chat and I’m sure we can answer your query.


“Great service and great quality every single time!”

Georgina Jarvis, Ted Baker London
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